Jet Blue’s got the right idea. All of their reservation agents work from home. They have created an entire webwork of telecommuters by using a computer network that feeds and monitors incoming calls to their at-home staff .
When I called Jet Blue to book a recent flight the reservation agent was very professional and pleasant. [...]
When we offer employees the chance to work from home, they usually love it. It’s become a perk for working with us – and it’s easy to set up. There are a variety of ways to work with telecommuting employees, but I like videoconferencing the best. It’s great to be able to see someone when [...]
FlexPath recently put out a listed of the five biggest mistakes individuals make in telecommuting. Having been both a telecommuter and employer of telecommuters, I thought it was useful. Here is FlexPath’s Five Biggest Mistakes in Telecommuting (in bold) with my perspective thrown in afterwards:
1. Neglect to set boundaries for themselves regarding work and [...]
Telecommunting is on the rise for various reasons. Gas prices, environmental issues, and the affordability of virtual office tools to name a few. I’m constantly on Skype or iChat (two video conferencing tools). Last week I spent four days in California… virtually. I literally had Skype on 8 – 10 hours each day, working closely [...]