Everyday people are putting up reviews, good, bad and just plain lies.
- Where are you or your company listed?
- Where can the public put reviews?
- Can we answer the bad reviews?
- How can you stop bad reviews messing with you and your business?
- How often do you need to check your reputation?
- How can we protect our selfs’s
Wouldn’t it be nice to just be able to post a dog to protect us online? There are things we can do!
With a simple search you can find most of the companies that you are listed on. You could go one by one and correct, claim and post on each listing. That can be a real time suck. So what is one to do?
You can find someone to help. Yes we are here for you and all of our clients.
We can help you find you and your company, correct the listings with the correct address, phone, hours, etc. Then we will help you get some reviews up on these sites. There are ways todo it where the reviews will be seen by the public. It seems that every time there is a bad review it goes up right away and just starts coming up in the search listings. This can effect you and your company. Waiting until you have a bad review that effecting you is late to this process. Yes it can be corrected but it takes more time, money and damage to your companies reputation.
Saying, that when i get a bad review I will deal with it then by getting a lot of my happy clients to put up reviews that will fix it. Not always. On some of the directory sites like Yelp.com has an algorithm that decides what reviews to put on your listing and which ones are fake. This goes for any review. It you have never had any reviews and then get a bad one. I am talking about Yelp as an example.
The computer decides that the bad review was legit and the others that were put up in the last few days all 10 of them are not real reviews because it did not follow your pattern of reviews. So it lists most of your good reviews deep in the site where they are hard to find. Now to the computers credit if you string them out make them more like a normal review posting it will let them up on your front page and the will have an impact to your listing.
That is just one example that happened to one of my clients. All these directories can and are good things. We must be diligent and make sure that we take care of our reputation online as much as we do in our daily lives.
There are few good web sites that lay it out and give you some more examples of what I was talking about above.
Three things you need to do to protect your companies reputation
Some good common sense things to learn to protect ourselves, from the mouths of babes.