As the proverb rightly says that truth would stand forever however, lie would only last for a moment. Similarly, a small incident, a set of negative options, reviews or blogs can stain the online reputation of an organization. This in turn can do serious damage to the organization’s business. Thus in order to help our clients’ diminish such situations, we can check on what needs to be displayed as a search result, when somebody looks up for your business/company.
Our service encompasses:
- Paying attention to the online conversation about your brand across social media.
- Learning and getting an idea about what is being said & why.
- Interacting with customers to alleviate any harm that could likely arise as a result of negative feedback about your firm, product or business plan.
- Separating genuine complaints from spurious negative attacks on your brand and addressing them accordingly
Start today contact us now.